Group without an owner
Dear reader, When trying to enter a new member to our group, I received the following message: Sorry, the following problem has occurred: This group does not have an owner. I am the owner, at least, I...
View ArticleNotes
I can't see the notes of colleagues in the references of our groups. Could you help me to fix this problem, please? Thank you.
View Articlepublic sharing
prior to the recent web changes, I could share link to my group and anyone could click on that link and access the group library. Now they are taken to a "signup" page. My library is a collection of...
View ArticleA whole bunch of folders within my private group has vanished
I have lost a significant part of my carefully-organized folder/directory structure within my private group: several sub-folders (folders under folders) have simply vanished. I don't know exactly when...
View ArticleTips For Making Your Shifting Ease When You Transport Your Car From Hyderabad...
Do you own a can, well it is a main concern to transport from #Hyderabad to #Bangalore as you have to go through many circumstances to shift your car in the best condition it is, and you need to be...
View ArticleCite group document in word (by using mendeley plugin)
Hello there, within our study we are using a Mendeley group to share documents in our Team. Recently I wanted to cite a document which is shared in our group within a Word document by using the...
View ArticleSynchronizing pdf in groups
My Mendeley do not synchronize all pdf form group I created within my computers. I think, that it do not synchronize files I added manually, but I am not sure. How can I access my files from the group...
View ArticleLost ability to download group files en masse
The function in Mendeley Desktop: Groups/Edit Settings/File Sync: Download attached files from group has been changed and there doesn't seem to be an alternative method of downloading group files en...
View ArticleInvitation to private Group failes
Hello, I wanted to add a colleague to my private group. Therefore I sent him an invitation from Mendeley Desktop * Groups * "Groupmane" * Members Altough he received my invitation he was not able to...
View ArticleRss feed from a public group to share references
It is a pity public groups are no longer really "public". Only subscribers can see the references shared in a public group. Is it right? And because of this reason, I guess, there is no rss feed...
View ArticleNumber of groups and problems joining group
How many groups can free members create? I've read that free members can only create a single group, but a student at my university appears to have set up two groups? However, she has been unable to...
View ArticleSearch inside a public group
Is there anyway for someone to search within a specific public group? Not search for a group, or search for papers, but to search exclusively within a specific group. The usability of groups will, in...
View ArticleGroup creation for a national association
My name is Nava Maroto and I am writing to you as the Secretary of the Spanish Associaton for Terminology (AETER, http://www.aeter.org/?page_id=2). Our institution is considering the possibility of...
View ArticleYou are sending us a wrong MIE report
Dear sirs: You are sending us wrong reports, from University of Maryland Eastern Shore. Hi Rosario, In order to help you understand how your researchers are using Mendeley, we are providing you with a...
View ArticleAll documents disappeared from Group
One group member added all literature to the group folder. She transferred ownership to another member, then left the group. Since she left, all documents are gone. Why is this happening?
View ArticleInviting persons without Mendeley account to groups
Dear all, I would like to invite other people that do not have a mendeley account to a group I created in my account. If they do not have an own Memdeley account, will the be able to read the papers...
View ArticleDisappeared Documents in my sharing group
Dear Support I noticed that in my share Group some folders and documents are disappeared. I did not access to my mendeley since some weeks and i don't know if someone of the member did some...
View ArticleUnable to invite others
Getting the message "Sorry, we couldn't send the invitation(s). Please try again later." Any idea when this will be resolved? Thanks, Suratha
View ArticleCan't invite people :(
I have the message: Sorry, we couldn't send the invitation, try later for already 12 hours ...
View ArticleInvite members to the group
I have been trying since yesterday to invite a member to a new group and the following message is appearing: "Sorry, we couldn't send the invitation. Please try again later".
View ArticleCan't invite people to group
what's happening - is this a sign we should look for an alternative platform?
View Articlecopy private folder to groups and back
Hi, is there any way to copy a folder inclusive subfolders between other folders and to groups? I found no way to do so for web and desktop(osx). Thanks, Benedikt
View ArticleDo you really need to use groups to share across teams?
Hi all, I want to use Mendeley to share papers across my work team. I am trying to understand what is the advantage of having a group library (paying for some storage upgrade) over sharing the same...
View Articlenot able to open or download the files from the other members in the group
Access to this resource is not allowed. Error ID: f30lPGxlZ94
View ArticleSharing files
Hi, my supervisor has a folder on Mendeley with 173 files and we have a group together. Is there a way to move the folder into the group shared documents?
View Articlecannot load groups
Dear Sir/ Madam, few days ago I had a problem opening Mendeley desktop and your advisor suggested to install a new version (I lost part of my database in the process). The ID of the support query was...
View ArticleCreate a Group Feature Not Populating
In using the web-based application of Mendeley, I am not seeing a button or prompt to Create a Group. Is there a broken link somewhere?
View ArticleInvite users not joined to Mendeley to "invite-only" groups
In https://www.mendeley.com/guides/groups/07-other-features, you say: "On the Members tab you'll find an 'Invite people...' field. You can use this to search for the name of another Mendeley user you...
View ArticleYour groups failed to load. Please try again
When I attempt to create a group, I see an error message saying my groups (as far as I know I don't have any yet) failed to load. Is this an indication of a problem with my profile, or should I just...
View ArticleGroups storage limits
How much group storage does the grops have in the different plans? I just upgraded to at plus plan, but my group is still over account limits, in exactly same amount, as the free plan...?
View ArticlePublic group integration on website (ex Ribbon)
There used to be a ribbon that could be embedded to a website, informing about recent addition to a public group. I understand this option is no longer available, is it? What alternatives do I have to...
View Articlesync between groups and main lib
Let's say I created a group and dragged some files into that group. Now upon using the group, it is discovered that some of the references are bad, so I fixed them in the group. Is there an automatic...
View ArticleGetting Error while accessing documents from groups
I am getting this error while accessing data group my own group using Python SDK. Below is the error mendeley.exception.MendeleyApiException: The Mendeley API returned an error (status: 403, message:...
View Articlecan't see on Mendeley Web some of the entries uploaded on Mendeley destktop
I can't see on Mendeley Web some of the entries/files I've uploaded through a group on Mendeley Desktop. I have 2584 entries on Mendeley desktop and 2550 on Mendeley web. Help, Please!
View Articlesync
Hi I created a private group and added document, and everybody can access them. Then another person uploaded a doc which all can access but me. Even though I sync. What can i do?
View ArticleManaging different libraries
Hi, (how) is it possible to load different libraries into mendeley without importing everything into a single library? Cheers, Simon
View ArticleHow to delete a group
Looking for a way to delete a private group that I created in the past.
View Articleunable to send invitations to my group
Over the last 24 hours, I have had difficulty sending invitations to my private Mendeley Group, when previously that function was working fine. I get a message saying "Unable to send invitation. Please...
View ArticleShare highlights with a group
Hello, is there a way to share the highlights in my documents with a group? If I highlight a document in the group, everyone can see the highlights. However, if I highlight it in my library and add it...
View ArticleHide shared annotations
I'm starting using the mendeley group to share documents. One a collaborator added an annotation to the document and I can see it both in the document in the group and on the one on my private library...
View Articlesharing files in groups - general comments
I have a lot of papers that I would like to share with others via a shared group folder, however I have already made some personal notes in the 'General Notes' section on some of the files/papers as I...
View ArticleUnable to add people on group
I am trying to add someone to a private group. Every time I add the email and send a request it shows up as failed. What do I do?
View Articlegroup size?
How many people can be added to a private group in the subscription we have to Mendeley? We = Leiden University. I cannot find information on your support website on group size, in connection with...
View ArticleNot Permission for download files
Hi I can't download the files of one group of one my postgraduate student and leaves me a message that says: Sorry, we do not have permission to make this file downloadable What can we do? Neither my...
View ArticleMendeley Importer webextension does not refresh when content changes in...
Hi, I have a webapp called Biovista Vizit that is able to display Literature and it is COinS compatible. Mendeley is able to display the correct bibliography the first time is called. However Mendeley...
View ArticleCannot create a group
Hi, When I click to "Create a Group" button, I see an error message which says : Please quote EID "merr-5a603a1b0b77a" Have a nice day, Alaettin.
View ArticleHow to stop following a public group?
I'm following a read-only public group. I do not know how to leave it, there is no options in Settings page. I found this old thread, but it doesn't apply anymore...
View ArticleI can't accept the invitation made to join a group
I have been invited to join a group. I have received the email with the invitation but when I click on join this group button, it takes me to my groups, but it doesn't appear the button to accept the...
View ArticleJoining a group via an invitation link
Hi, I created a group and invited another person. Although he received the invitation link he's unable to actually join the group. Clicking the "join group" link won't actually add him to the group....
View Articlerestore group
I had invited group first, and then i create another private group and drag those paper in the invited group first into the private one. After that, i delete my invited group and i find that all the...
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