Unable to Rename Groups
I have a number of private groups and am unable to rename them. I've tried in both the desktop and web applications. On the desktop, the option to rename is grayed out. On the web I can enter a new...
View ArticleHow to organize papers un group
Can I keep a folder under a group? if so, then there is a problem. I have created a group and kept some pdfs in one folder under this group. But all get duplicated as pdfs are shown in folder as well...
View ArticleNúmero Máximo e Minimo de grupo eu posso ter no tipos de conta Mendeley
Na conta de 2gb eu posso ter até 5 grupo. é possivel o aumento dessa quantidade com os outro tipo de conta? ou 5 grupo é o limite para ambas contas?
View ArticleUpgrade
Hi, I want to create a group with 10 or more mebers. Is this possible with the free version of Mendeley or will I have to upgrade my account? If so, which upgrade do I have to choose? There are no...
View ArticleThis group does not currently exist on Mendeley Web.
Hi, I tried to remove/delete a Group and received the following error Message: "Sorry, the following problem has occurred: This group does not currently exist on Mendeley Web. If this problem persists,...
View ArticleCreating new groups
Hi, I can't create a New Group via Mendeley Desktop. Everything seems fine while creating the Group. However, the Group never shows anywhere. I can't even start adding References. Nothing happens once...
View ArticleHow can I backup a group?
Hi I administer a group which is private and sharies references as well as pdfs. I would like to do two things of which I don't know how I can do it. 1) How can I backup and restore the group and its...
View ArticleGroups - transfer of ownership
How do I transfer ownership of a group in Mendeley web? Thanks, Monica Hanssen
View ArticlePrivate group and password question
How do members of my group get access to my Mendeley library? I also was just asked to change my password because of the Mendeley-Elsevier merger, but now Mendeley says that both my old and my new...
View ArticleHow to remove members which are registered with a cancelled e-mail address?
Some assistants are still registered in some groups, but their e-mail address has been cancelled after they have leaved the institution. Now, the "remove member" function could not send a message and...
View ArticleNew Group Outlook
Hi there, I have created a private group, but any "notes" added to the documents, I can not figure out how to access with the new layout. Any help would be appreciated!
View ArticleSpace and number of group members
I cannot determine how to manage space and number of members of groups. I am using desktop v 1.17. I would like to have a shared group of references and annotated pdfs for my lab. I would like to...
View ArticleThis group has reached its member limits.
Hi, I cannot one of our research members to the group I created. He receives the warning "This group has reached its member limits." although there are only few people in the group. my account email:...
View ArticleError message: References from multiple groups
I added text from one document (with references from a Shared Group) to another document (citations from My Library). I was asked to import the missing references to My Library. Ok, I did that. But now...
View Articlemy shared documents aren't showing up on colleagues' mendeley
I just added a colleague to a private group for a research project. I uploaded all of our literature to this group. I want her to be able to view those documents, make notes and highlight important...
View ArticlePdf download
I cannot see the pdf of the other members of my private group and the other members cannot see my ones. The icon concerning the download does not appear at all. What do I have to do?
View ArticleHow to combine groups folder with my library
As far as I know, the papers in group folders and my library are separated from each other. The problem here is; when I want to search for a paper either by filtering an author or by simply searching...
View ArticleTeam plan and other subscriptions: more than 2 members in a group
I've made a group and sent a number of invites. There are a number of issues with this: - When I sent the invites, it says that the maximum of users is 25. However, apart from one other person, no...
View ArticlePeople cannot join: group has only 2 members
Hello, I've made a on Medeley and shared in with colleague's. Contrary to what the tool makes you believe, which is that a group can have a maximum of 25 members, I now see on the forum that it can...
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