cannot load groups
Dear Sir/ Madam, few days ago I had a problem opening Mendeley desktop and your advisor suggested to install a new version (I lost part of my database in the process). The ID of the support query was...
View ArticleCreate a Group Feature Not Populating
In using the web-based application of Mendeley, I am not seeing a button or prompt to Create a Group. Is there a broken link somewhere?
View ArticleInvite users not joined to Mendeley to "invite-only" groups
In https://www.mendeley.com/guides/groups/07-other-features, you say: "On the Members tab you'll find an 'Invite people...' field. You can use this to search for the name of another Mendeley user you...
View ArticleYour groups failed to load. Please try again
When I attempt to create a group, I see an error message saying my groups (as far as I know I don't have any yet) failed to load. Is this an indication of a problem with my profile, or should I just...
View ArticleGroups storage limits
How much group storage does the grops have in the different plans? I just upgraded to at plus plan, but my group is still over account limits, in exactly same amount, as the free plan...?
View ArticlePublic group integration on website (ex Ribbon)
There used to be a ribbon that could be embedded to a website, informing about recent addition to a public group. I understand this option is no longer available, is it? What alternatives do I have to...
View Articlesync between groups and main lib
Let's say I created a group and dragged some files into that group. Now upon using the group, it is discovered that some of the references are bad, so I fixed them in the group. Is there an automatic...
View ArticleGetting Error while accessing documents from groups
I am getting this error while accessing data group my own group using Python SDK. Below is the error mendeley.exception.MendeleyApiException: The Mendeley API returned an error (status: 403, message:...
View Articlecan't see on Mendeley Web some of the entries uploaded on Mendeley destktop
I can't see on Mendeley Web some of the entries/files I've uploaded through a group on Mendeley Desktop. I have 2584 entries on Mendeley desktop and 2550 on Mendeley web. Help, Please!
View Articlesync
Hi I created a private group and added document, and everybody can access them. Then another person uploaded a doc which all can access but me. Even though I sync. What can i do?
View ArticleManaging different libraries
Hi, (how) is it possible to load different libraries into mendeley without importing everything into a single library? Cheers, Simon
View ArticleHow to delete a group
Looking for a way to delete a private group that I created in the past.
View Articleunable to send invitations to my group
Over the last 24 hours, I have had difficulty sending invitations to my private Mendeley Group, when previously that function was working fine. I get a message saying "Unable to send invitation. Please...
View ArticleShare highlights with a group
Hello, is there a way to share the highlights in my documents with a group? If I highlight a document in the group, everyone can see the highlights. However, if I highlight it in my library and add it...
View ArticleHide shared annotations
I'm starting using the mendeley group to share documents. One a collaborator added an annotation to the document and I can see it both in the document in the group and on the one on my private library...
View Articlesharing files in groups - general comments
I have a lot of papers that I would like to share with others via a shared group folder, however I have already made some personal notes in the 'General Notes' section on some of the files/papers as I...
View ArticleUnable to add people on group
I am trying to add someone to a private group. Every time I add the email and send a request it shows up as failed. What do I do?
View Articlegroup size?
How many people can be added to a private group in the subscription we have to Mendeley? We = Leiden University. I cannot find information on your support website on group size, in connection with...
View ArticleNot Permission for download files
Hi I can't download the files of one group of one my postgraduate student and leaves me a message that says: Sorry, we do not have permission to make this file downloadable What can we do? Neither my...
View ArticleMendeley Importer webextension does not refresh when content changes in...
Hi, I have a webapp called Biovista Vizit that is able to display Literature and it is COinS compatible. Mendeley is able to display the correct bibliography the first time is called. However Mendeley...
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