Uploading Files
I recently created a private group, but cannot see the files the other person has uploaded to the group? Sny help appreciated. John
View Articlecant send invitations
Dear support I tried to send two invitations to my colleagues but it was not possible.. "error: try again later". but since this error occured, the counter for left invitation is at zero! Can you...
View ArticleHow to delete documents from my library without deleting in the private group?
I added some of the documents in my library to a private group owned by another user, and I want to delete those documents from my library to save me some space. But does it mean they will also be...
View ArticleGroup shared storage is full
I keep getting a message that my shared group is out of storage, but we have deleted all the documents and still get the message. The group on the web also shows that it is full, but there are no...
View ArticleCould not invite people to my private group
Hi, I am trying to invite 11 people to my private groups; it says here that I can invite 19. But, I am not having success in this operation. Every time I try, I get a message saying that the invites...
View ArticleShare full text in a private group
Hi, I have understood that I can share PFDs and full texts on a private group. However, I create a group to work with a partner, but She can not open them. Can you give me some information on this...
View ArticleHow do I join an existing group?
How do I join an existing group. I have found a group that I want to be a member of but I don't see any green button on the top right that says Join.
View ArticleOption "available from" is not available for my paper
Dear Mendeley Support Team? good evening! I`ve uploaded my publication in Mendeley database...
View ArticleSharing a specific folder
Is it possible to share a specific folder within your account with group members while retaining the rest of the folders as private
View ArticleMoving from shared to personal web space
Dear Sir or Madam I am approaching my shared web space account limit but still personal web space. This is why I would like to move some fils from my group in the shared web space to my personal web...
View Articleis it possible to search for groups by papers in the group?
Hello. I was wondering if there was a way to search for groups based upon the papers that they have saved in the group spaces? For instance, if I am interested in some papers by Andrea Bertozzi, it...
View ArticleUnable to upload papers to my private group
I've been trying unsuccessfully to upload some pdf's attatched to some references to one private group of mine. I did it before in other group now deleted, but now I just can't. I don't seem to...
View ArticleAdding attachments to entries in a group I created
I created a private group for which some of the articles listed have attachments. However, in my private library, I have additional pdfs that have not automatically been added to the corresponding...
View ArticleCannot edit nor create a new post
Hi, I would like to enter a new document in the group GEOTRACES PhD and Masters dissertations. However, I am not able to do so. Error message "enter a title" and the document has a title. If I try to...
View ArticleSyncing My Library documents information with Group doc info
I am creating public group in order to share a large reference list. There are many items which reference info is still incomplete, but I wanted to share with people anyway, even because then they...
View ArticleCannot add members
I removed a remember from my group and want to replace that member with a new one. It says I am over my limit and must upgrade. However, other parts of Mendeley says I have 2/3 slots in my group, and...
View Articlewhat kind of group and more questions...
Dear mendeley team, We’re a research group with about 15 members and we think about using mendeley instead of endnote. Actually we have a) a folder with literature (mostly pdf-files) on a device of our...
View ArticleGroup storage
once I upgrade my profile with unlimited group space (group plan) is the personal storgae of the group members affected or is the group space additional space for all group members?
View ArticleNot all documents copied
I tried to copy my entire library of 2000+ papers to a group, but only 1,000 were copied. What am I doing wrong or is this a bug in the program?
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