Hello,
I am trying to edit the references in a Word document. Previously my colleague inserted all the references from a shared folder within our Mendeley group. However, when I try to insert additional references from our group (or refresh the bibliography), I get an error message and there aren't any changes made.
Originally Mendeley complained that I didn't have all the references in the document in My Library. I then tried each of the three options it provided: insert to a Shared Folder (the original one we had been using); insert to a new folder in My Library; insert to an existing folder in My Library. (Or similar wording to this.). However, after telling it what to do with duplicates, it always produced a Mendeley error: 'Mendeley Word Plugin Problem', 'Cannot edit Range. ( 5904) in Microsoft Word'. This happened when I tried to insert a new reference or refresh the bibliography. I also tried to insert an existing reference, but it then produced a 'Mendeley Word Plugin Problem', stating 'A maximum of 16 undo records can be active simultaneously ( 6274) in Microsoft Word.'
I can't work out how to do this successfully, so I am going to insert all the references again into a document that was exported without the Mendeley fields. But it would be really helpful if you could point me in the direction of a post that addresses this issue, or have any ideas on how to solve it.
Many thanks,
Heidi
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