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View Articleadd documents from my library
How can I add documents in my library to a group so they can be shared
View Articledublicates when importing an already existing reference in groups
When I import a reference into a groups where is already exist, I always get it as a dublicate. It is me importing from my own library, not another group member. Is it intended to be like this?
View ArticleGroup notifications when someone adds a new paper?
Under Group notifications, there is an option to receive a notification when "Someone posts an update or a comment in a group". I've searched through the site to understand what this actually means....
View ArticleSynchronization
Dear Mendeley team, since some days my group members noticed a problem with synchronizing the content: PDFs are only saved and thus visible on the local PC (not to all group members), from which the...
View ArticleCant access files shared on private group
I can see all the files on the shared (Private) group however i cant open these files as they arent available. I have tried syncing it number of times but it is not helping. Please help
View ArticleSync not possible
Dear Mendeley Support, my group and I (6 people in total) are having issues in the group drive since today. We are all on premium plans from our university and using the latest Mendeley Desktop version...
View ArticleFiles disappeared from group folders
Hello, I share a group with one other person for a book we are working on. Just this evening, all of the files I have put in our group folders have disappeared. They are still in my own library, but...
View Articleempty folders
Some of the folders of our group are empty since yesterday in the desktop and in the web. Is it possible to restore them ?
View ArticleProblem with folders in Groups
Hi Mendeley Team, we are trialling Mendeley in the company right now and we've been testing the sharing and collaboration features. Unfortunately, this has led to problems. I've created a group,...
View ArticleCannot invite more than 1 person
I have a private group using the free version of Mendeley, and currently there are only 2 people in the group (one other person and myself). I am trying to add my adviser to the group, but it says I...
View ArticleURGENT - Problem with Private Group with Folders - references not in folders...
Hi The private group "IPBES Global Assessment - Chapter 4" https://www.mendeley.com/community/f61997e8-deaa-35ee-8b49-a8bca51dc5da/ contains more then 5100 references which have been sorted into...
View ArticleDifferent Collaborators Across Private Groups (team plan)
Is there a limit to the number of different collaborators I can have across private groups? For example, if I have an account with 5 collaborators, can I have one group where I invite four...
View ArticleHow do I leave a group?
I joined a public group by mistake. How can I unjoin? There seems to be no option on the group page nor any information on the help page about how to leave a group. Thanks! Tamkinat
View ArticleChanging ownership of a group
Hi, I tried to change ownership of a our group "Osum Geoscience and Reservoir Engineering" from myself to Barb Garbowski but got an error message with the following: Taking ownership of this collection...
View ArticleUnable to join group
Hi, I have received an invitation to join a group (https://www.mendeley.com/groups/9941901/)m however when I try to accept the invitation I get a pop-up saying the group has reached its limit. There...
View ArticleImpossible to remove GROUPs in Mendeley Desktop
Hello, It's impossible to remove some groups from my mendeley, even using the remove option. The problem is only with my desktop version, because in the web version is fine. When I try to remove it...
View ArticleShared annotations IN PRIVATE GROUP not working
Dear support, I share what I (together with my collaborator) experienced about group annotations sharing. Here are some facts: 1. If I access my synced documents (via desktop app) on multiple laptops...
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