Invite to Group
When I invite a person to join my group, they are not allowed to accept because it says the group is full. Yet, when I check the group, it shows 4 member out of a max of 10. Please help.
View ArticleSort the display of an embedded group on a website?
I'm looking for a way to sort by year/publication date when you embed papers in a Group on your own website. Thanks Sam
View ArticleI can't join the gruop
I was a individual memeber of mendeley. but I got an e-mail as follows The KAIST Library has licensed the Mendeley Institutional Edition for KAIST. Join the “Korea Advanced Institute of Science and...
View ArticleSharing folders with members of a group
How do I share specific folders within my Mendeley account to members of a group I created. Thanks
View ArticleDocumentation for technical aspects of private groups
Does Mendeley provide a location that documents how private groups work. My primary concern is with the interplay between "my library" and a group. Some questions I have that this documentation might...
View ArticleComments in a group not syncing/duplicate comments
Hi, I have two problems. I am trying to facilitate a journal club and one of my colleagues has had the following two problems when commenting on a paper in a group. 1. Somehow the comments that she...
View Articletags not syncing
Hi, I have a premium account and admin a group of 15 people. Tags are not syncing. All of our group papers are visible on any platform, but the tags added in one Mendeley desktop app are not syncing...
View ArticleCan I switch users in my group?
Hi, I have a research team of transient graduate students from year to year - so I am hoping that once a student has moved on... I can remove that user and invite another user in order to stay within...
View ArticleActivity feed not showing up
Hi, I'm administering a group and can't see new papers uploaded (via desktop following a sync), nor new joining members in the group activity feed. Is there a setting I should be changing to get an...
View Articleshared folders
Why can not to shared folders of my group with more than three people? thank you
View ArticlePDF files attached
I set up my group and added articles and attached the pdf's. Now I'm over my limit for the free account. I deleted several articles but the space used didn't change. Will I be able to remove all the...
View ArticleHow Can I Get an Alert When a Group Member Posts a Paper to One of My Groups
Hi, I am the administrator of a private group. I have my group notifications setting turned on so that I receive notice when someone joins the group, when the bill is due, etc., but I do not receive...
View ArticleInsufficient permissions:unable to create private group
Hi, I was trying to create a private group to share papers to my friend, but I found it said "Insufficient permissions" when I was clicking the "create" button. My Mendeley desktop version is 1.13.2....
View ArticleLimits in Free Accounts
Dear Mendeley Team How many private groups can I have on the Free account and what is the max number of members per group that I can invite (within Free Account limits)? If the information is already...
View Articleerror: documents private library not moved to group library when I drag and drop
I set up a group on joining mendeley a few months ago. The other two members of the grup are adding documents to the group and they appear on my screen as added documents when I view the group library....
View ArticleBackup of a group
Dear mendeley Team, I work with a personal library on mendeley and several groups, in which at my Institution we organize our institute's library and archives. I am the owner of the groups. I would...
View ArticleError: Taking ownership of this collection will see the owner exceed their...
Hi all, I need to transfer the ownership (of a private group in a team plan) to another person - because I am leaving the company. Please support me - because I receive the Error message mentioned in...
View ArticleLocal sharing of library.
Dear all Is there a possibility of sharing my local library file with other members of my group? I know that this is possible by creating a private group (webbased). However, with creating a group all...
View ArticleSharing PDF
In a private group, I'm able to share my PDF, but can not download PDF shared with me. Furthermore, when a follower send me a private PDF in a message, I can see the reference, but not the file and...
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