Public Groups - Can you SAVE documents
Can I create a public group and save documents in it, in the same way that this is possible for private groups? If so, what is the limit on how much I can store? Also, how many members can be admin on...
View ArticleChange members in a private group under an annual subscription
I am thinking about subscribing to a 6-collaborator private groups for 12 months (one time payment). My question is that is it possible for me to change the members who have access to this private grou...
View ArticleNotifications
I have a private group for sharing articles. Is there a way or place I can see/receive notification when someone in the group adds a file to the group? Preferably in the group overview, but nothing...
View ArticleSaving to All Documents vs. Groups
Are documents saved to specific groups thru the Web Importer also included in "My Library - All Documents"? Why is that, since "My Library" is one's personal library?
View Articlechange the e-mail entered to join a group
Hi: I'm registered in the group Universidad Pablo de Olavide (UPO), with this e-mail. I would like to change the e-mail associated to it. Can I?
View Articlesharing short videos
I would like to create a group for sharing short videos about nursing education (qualitative research). This short videos might be connected to papers (that deal about the same topic). People will...
View ArticleQuery related to Mendeley embedded library widget
Hi there, Have embedded the library widget into website. But, would prefer if when viewers click on a paper or the link to the library, that the link would open in a new tab or window, rather than in...
View ArticleTagging in Groups
Hi, Hello, I have this problem that has already been described. I put a load of references in a group and tagged them once they were in the group folder. When I go to the group page and view the...
View ArticleCannot accept a group invitation
Dear Mendeley support group, I'm having trouble accepting an online group invitation. It's a private group called "Team Turbi Tank" and there are currently two other members. When I click on the green...
View ArticleProcessing speed
We are experiencing a couple of issues with Mendeley; mainly the speed (extremely slow when searching both within the programme and when referencing in Word) and regular crashing of the programme. Our...
View ArticleSync records
Hi, there is a way to automatically sync a folder on my library with a specific folder on a group? Thanks, Michele
View ArticleSharing annotated files in a group
Hi, I seem to be having difficulties with sharing PDFs which I have added highlights and comments to. I have used the desktop version but it's not showing up on the web version as an annnotated copy....
View ArticleDownload
I have formed a group it has 3 members. The Group has about 10 folders with about 90 files. One of my group wants to download the folders containing the files to his computer. Can he just go to options...
View ArticleDisappearance of "folder", but .pdfs still available in Groups
Hi, Within my Mendeley "Group" are numerous folders that are analogous to different projects. Within each project folder are sub-folders. Recently, I dragged a project folder with ~ 15 .pdfs to become...
View ArticleHow to move papers between groups
Hi, I have two accounts. In one account I have two groups. In the other account, I have one group. Is there and easy way to consolidate the papers in these three groups into one of the groups so that I...
View ArticleFolder Structure to Groups
I have my references divided into folders in my library. I also have a group. Is it possible to share references with the group and retain the folder structure? If not, Is there some other way to share...
View ArticleLimits to Group Plans and multi-user logins
Dear support, I am investigatng the potential for Mendeley to be used at our organisation. We will exceed the 50 user Group plan based on the requirements of our potential Users. We need all our Users...
View ArticleGroup with 6 Members - Which Plan Do I Need?
I need to create a private group with 6 members. I understand that I need to purchase the team plan to invite my collaborators. Does each collaborator also need to purchase a separate team plan, or can...
View ArticleFolders Disappeared (urgent)
I'm having difficulty with my shared folder on Mendeley. My folders disappeared from our group when I add the character ":" in their names. I've tried to restore backup but no luck. Can you help me?
View ArticleGroup Full
Dear Sir or Madame, I've been invited to a group with Hamish Wallace and two other individuals, so the group only has 3 out of the 10 places filled. However when I try to accept the invitation, I get...
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